Dear Residents of The Croix Townhomes,
Making efforts to slow the spread of the COVID-19 coronavirus is everyone’s public duty. To do our part, we will be temporarily offering emergency maintenance services only. This is being done in an effort to minimize the frequency of human contact at our community and limit both resident and employee exposure that could further this public health crisis. We recognize that you may still have maintenance needs that are not emergencies, and in these cases, for the time being we may be able to offer DIY parts and tips in some cases. If you need clarification on what is considered to be an “emergency,” we are happy to advise.
We realize that this temporary transition to servicing emergency work orders only is inconvenient, but this is an unparalleled moment in history, and we all have to make adjustments now so that we can get back to enjoying our traditional lifestyles sooner rather than later. We thank you for your understanding and cooperation. Please let us know if you have any questions, and we look forward to sending a follow-up announcement soon when we can return to normal operating procedures.
Thank you all, be safe, be well, and please call or email us with any questions.